Frequently asked questions

AdsTrust (AdsTrust Global Pte. Ltd.) is a Singapore-based provider of Meta (Facebook) advertising accounts and related digital assets, serving agencies, media buyers, and growth teams worldwide. The company was founded in 2025, and its specialists have worked in Meta advertising since 2017. You can learn more about us here.

Our office is located at 68 Circular Road, #02-01, Singapore 049422. We operate globally and work in English. Online support is available 24/7, while our office hours are Monday to Saturday, 8:00 AM to 5:00 PM (SGT).

We supply verified Facebook Business Managers, Facebook ad accounts (including agency and no-limit accounts shared under BM2500), Facebook fanpages (new, aged, and verified), and Facebook profile accounts by region. We also offer accounts and services for TikTok, Instagram, YouTube, and Hotmail/Outlook. See our full services.

Yes. Every account is verified and prepared for advertising before delivery, with attention to trust score and stability. As with any advertising asset, long-term standing also depends on how the account is used and on Facebook’s policies — details are explained in our Warranty Policy.

Choose the product you need, then contact our team via Telegram, WhatsApp, Facebook Messenger, or email to confirm availability and details. We will send payment instructions, and your order is prepared as soon as payment is confirmed.

Most accounts are delivered instantly after your payment is confirmed on the blockchain. Some specially prepared accounts may take up to 24 hours.

Yes. You receive the login access and details needed to use the asset. After successful login and inspection, the account becomes your full responsibility, so we recommend checking access immediately upon delivery.

We accept cryptocurrency: USDT (TRC20 or ERC20), Bitcoin (BTC), and Ethereum (ETH). USDT on the TRC20 network is recommended for fast, low-fee transfers. See full details on our Payment page.

Cryptocurrency lets us serve advertisers worldwide without banking restrictions, with fast confirmations, low fees, and no chargeback risk. This keeps our pricing transparent and delivery quick.

Yes. You always send the exact amount to a wallet address we provide for your specific order. Please double-check the address before sending, as transfers to a wrong address cannot be recovered. Your order is processed once the transaction is confirmed on the blockchain.

We do not offer cash refunds on delivered assets, which is standard practice for digital advertising accounts. Instead, we provide replacements within the applicable warranty period. Please see our Warranty Policy and Terms of Service for details.

Coverage depends on the product. Facebook profile and ad accounts carry a 24-hour warranty for login or access issues; Business Managers are guaranteed at the time of delivery and inspection; verified no-limit BMs include up to 7 days for verification status and 3 days for advertised spend limits. Warranty does not cover bans or restrictions caused by ad content, added payment methods, or policy violations. Full terms are in our Warranty Policy.

Contact us within the warranty period with your order ID, account details, and a description of the issue. Our team will verify the claim and, if valid, issue a replacement promptly.

Yes. Our support team is available 24/7 through Telegram, WhatsApp, Facebook Messenger, and email, and our Singapore office is open Monday to Saturday, 8:00 AM to 5:00 PM (SGT).

You can message us on Telegram, Facebook Messenger, or email contact@adstrust.net. You can also use the form on our Contact page and we will get back to you.